Can I change the date or time of my booking?

Yes! If your plans change, you may be able to modify the date of your visit within 12 months of your original purchase date.

To make changes:

1. Log in to the My Account Portal using your order number and email address (or use the link in your confirmation email).
2. Select the ‘Booking Portal’ link.
3. Click ‘Modify’ next to the ticket you’d like to change.

The portal will show available dates for your ticket type and how many times your ticket can be modified.

💡 Need help? If you run into any issues, simply fill out our online support form, and a team member will be in touch to assist you.